Returns

To return a product: Please reply to your order confirmation email with the reason you would like to return your item(s). If this is not possible please contact us directly.

What can be returned: Most of the items we sell can't be returned due to the branding and customisation so take care to check sizing etc. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned. For items where there is a quality control issue, issue with product quality or not being delivered as described or with damage then we can honour a replacement/refund as part of the returns policy as long as this is raised within 14 days of receipt of purchase. Issues where the quality of the print is below standard due to a manufacturing mistake are also included in the returns policy as long as this is raised within 14 days of receipt of purchase.

What cannot be returned: Items with noticeable wear cannot be returned. Items must be in like-new condition to be eligible for return. No branded/customised items can be refunded. To return an item that is eligible, you must apply within 14 days of receipt of purchase.

Returns for refund - only available on non-branded/customised products: must be made within 14 days of receipt of purchase.

Replacements for exchange or store credit, only available where the ordered product is damaged or supplied incorrectly: must be made within 14 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.